Contact Us/Help

Need Help?

Questions? Our team is here to help, anytime.

Help & FAQs

How do I check delivery availability?

Enter your pincode before browsing to confirm freshloo delivery availability in your area.

What products does freshloo deliver?

We deliver fresh vegetables, chicken, mutton, fish, milk, and dairy products within 60 minutes.

Can I choose meat cuts and weights?

Choose your preferred weight and meat cut, including boneless, curry cut, skinless, or bone-in.

Can I track my order live?

Yes. Track your order live from preparation through dispatch and doorstep delivery.

Which payment methods are accepted?

Pay securely using UPI, cards, net banking, or cash on delivery where available.

How can I contact customer support?

For help, contact freshloo support through your account with your order details ready.

We’re Here

Order questions? Our team is ready to help.

Address

PUNE

Hours

9am – 6pm